Privacy Policy

Effective Date: November 2021

Welcome to Diavaeh Car Rental. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information when you book or use our services:

• Full name, phone number, and email address
   
• Driver’s license and identification details
   
• Payment information
   
• Rental history and transaction details
   
• Vehicle usage data (including GPS tracking and driving behavior)
   
• Fraud prevention and identity verification data
   

2. How We Use Your Information

We use your information to:

• Process reservations and payments
   
• Verify identity and eligibility
   
• Prevent fraud and unauthorized use
   
• Monitor vehicle safety and usage
   
• Communicate with you بشأن bookings and updates
   
• Comply with legal and regulatory requirements
   

3. Sharing of Information

We may share your information with:

• Payment processors
   
• Insurance providers
   
• Law enforcement agencies (when required)
   
• Fraud detection and identity verification services
   

We do not sell your personal information.

4. GPS & Vehicle Monitoring

All vehicles may be equipped with GPS tracking and monitoring systems.
This data may be used for:

• Vehicle recovery
   
• Safety monitoring
   
• Investigating misuse or violations
   

5. Data Security

We implement reasonable safeguards to protect your information.
However, no system is completely secure.

6. Your Rights

You may request:

• Access to your personal data
   
• Corrections to inaccurate information
   
• Deletion of data where legally permitted
   

7. Cookies & Website Data

Our website may use cookies or tracking tools to improve user experience and analyze traffic.

8. Changes to This Policy

1. We may update this Privacy Policy at any time. Updates will be posted on this page.